I can't make any changes or see previews in Pro

[msimmons]

I’ve updated everything, turned things on and off and I just can’t figure out what is going on here… The site shows up fine on the front end, but now I can’t make any changes or see anything in Pro.

See screenshot for reference.

[marc_a]

Hi Michael,

Thanks for reaching out.

There could be a plugin or custom code that affects the behavior of your website.

I recommend the following troubleshooting procedures before we investigate the settings.

1. TESTING FOR THEME RELATED ISSUE
2. TESTING FOR PLUGIN CONFLICT
3. THEME UPDATE
4. CHILD THEME
5. CSS/JS CUSTOMIZATION
6. VERSION COMPATIBILITY

Only if none of that helps, please give us the following information in a Secure Note.

• WordPress Login URL
• Admin level username and password

You can find the Secure Note button at the bottom of your posts.

Thank you.