Help with donation form

Support
#1

Hi on this page when someone makes a donation it’s getting cut off when the user moves throughout the form. Can you help, please?

#2

Hello Rick,

Thanks for writing to us.

It seems that you are using Donorbox to load a multi-step form inside an iframe, and as new steps are shown (e.g., after clicking “Next”), the height of the iframe doesn’t automatically adjust, causing it to cut off the newly visible content. To help you with your concerns, we need to check your settings so that we can get a closer look at how you have embedded the form. Please share your details in a secure note. Please provide the following details

  • WordPress Login URL
  • Admin-level username and password

You can find the Secure Note button at the bottom of your posts

secure-note
secure-note1040×250 15.3 KB

Thanks

#3

Hi. I don’t see an option for a secure note.