Hi, guys.
I’ve take the free upgrad eoffer of changing my X license to the pro license, and now I want to update my website son it can use pro…but when I try to do it, everything brakes… Yes, it’s tru that I havent updated my x theme for a wild , so know it’s runing the vertion 6.5.6… now I’m trying to use instead the x pro last vertion, and it won’t work: I’ve got a critical error… what can I do? Can you help me?
Hello @cucogut,
Thanks for writing to us.
I checked your site it seems that it is working fine at the moment. Please have a look at our doc to learn more about how to upgrade the theme from X to Pro theme.
I would also suggest you, please make sure your theme, WordPress core, plugin, and PHP version are updated as per our version compatibility page.
Please note Cornerstone page builder is inbuilt with the Pro theme, I would suggest you please deactivate the Cornerstone page builder plugin from the plugin list and then deactivate the X theme after that you need to activate the Pro theme.
I would also recommend you please purge all the cache so that the latest code renders properly.
Hope it helps
Thanks
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