Header will not assign after changing page assignments

[kevinkputnam]

I’ve been testing headers on different pages and have been changing single page assignments. However, after removing my header and assigning it to another page, it is not applying. I have tested this using a staging site with ZERO plugins and ZERO css modifications, but it still is not assigning. I have also wiped my server side caching. After reviewing other topics, I made sure the page template was set to use a header. I also tried setting the priorities, but this also did not change anything. Using the staging site, I installed a fresh version of Pro with no additional plugins. Still did not assign.

[kevinkputnam]

The header is currently assigned to the resources page and my account page. I am truly clueless as to what I am doing wrong or missing.

Edit: Further details - The header appears on the backend when using the header editor. The header does NOT appear on the backend when editing content.

[ruenel]

Hello Kevin,

Thanks for writing in! Whatever you do, your header will always not display because you have added this code in Pro > Theme Options > CSS:

.masthead.masthead-inline {
    display: none;
}

Please remove that CSS block to remove your issue.

[kevinkputnam]

I already tested this.

When i remove the css, the default wordpress/integrity header is overriding my custom header when I remove the display:none. Before the last update, the custom header still displayed with this css inputted. I tested this using a staging site + no plugins + no css and the header would still not assign. This is why I sent you the staging site info.

Edit: do I need to remove the css then make the assignment again?

[ruenel]

Hello Kevin,

Removed the custom CSS block and then make sure that you have assigned the header or a global header. For more information about how you can assign a header, please check this out:

• https://theme.co/docs/conditions-and-assignments

Kindly let us know how it goes.

[kevinkputnam]

EDIT: The custom header now does NOT even display on the backend when editing the header, but if I switch to content the default wordpress/integrity header displays on the backend content editor.

Ruenel,

I read this article before posting because I didnt want to waste your time if I was not assigning correctly. What you are suggesting has already been tested, but I did it again. The css block is now removed, the header is (again) assigned to the following pages for testing:

https://bullseyepistoltraining.com/resources/
https://bullseyepistoltraining.com/my-account/

Staging Site with ZERO plugins or caching:
https://bullseyepistoltraining.com/test/?page_id=154
https://bullseyepistoltraining.com/test/?page_id=1662

I have even assigned the header conditionally within the bar itself. The wordpress/integrity header is still overriding the assigned headers for these (and all other tested pages). I cleared WP rocket cache and the server cache - no change.

Can you please log onto my admin to see what is going wrong? My site is live so the masthead display:none is added to specific pages that are currently used by customers. All pages without this page specific css display the wordpress/integrity header.

When editing the header using the staging site, I get the following message:

I am using the current wordpress release and php 7.4

[ruenel]

Hello Kevin,

I have logged in back and checked your custom header and the condition and assignments. I am seeing an incorrect condition. You have this:

The condition above will only work if the page is the Resources “AND” My Account page which is impossible to view. You should be using an OR logic like this:

And then sometimes, if there aren’t any preview yet, you must assign the page where you want to see the preview:

Hope this makes sense.

[kevinkputnam]

Ruenel,

That actually makes perfect sense. I didn’t realize I was assigning “AND” and not “OR” logic. Pro definitely has a learning curve associated with it so thank you for the help.

Regarding caching - would you suggest clearing WP rocket + server side cache immediately after any Pro update (and before any editing)?

Kevin

EDIT: Header works perfectly with the correct settings. Thanks!

[christian]

Hey Kevin,

It’s a best practice in WordPress to clear caching before and after theme and plugin updates.

Glad it’s working now.