Having an odd issue with pop up pages

Support
#1

Good morning we are having an odd issue that started occurring on one of our sites. I will attach a video showing. But some of the pages on memphistabernacle.com are showing up as pop ups. This is from our client, and I am not able to replicate it but they are using macOS Ventura (13.3.1(a)) Safari Version 16.4 (18615.1.26.110.1).

When the client is. navigating to 1. memphistabernacle.com
2. Select About > Who We Are they get a pop up rather than going to the page itself.

Video of issue: https://drive.google.com/file/d/1GLcGeRRm6Q31oFi-M2zOKU2JZEr9eXCa/view?usp=sharing

#2

Hello @bcoplin,

Thanks for writing to us.

I checked your site on my end it seems that it is working fine at my end. It might be the issue of browser cache issue. I would suggest you please clear your browser cache and then recheck it again. I checked on the Google Chrome browser 115.0.5790.110 . If the issue still persists please let us know.

Hope it helps
Thanks

#3

Client said, "It’s only happening for me on Safari Version 16.4 (18615.1.26.110.1). Looks like dev was trying to replicate on a different browser. Do you know if they tested 16.4?

Trying clearing the cache and unfortunately was getting the same issue."

#4

Hello @bcoplin,

I am using Safari 16.5.2 when testing your site. I could not replicate the issue. It may have been resolved already. Also, please use the latest Pro 6.3.6 version. You can check the changelog here:

Best Regards.

#5

Ok, thank you for your help.

#6

You are most welcome @bcoplin

#7

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