Gravity forms add signature not working on X theme

[stevewild]

https://staging.theptfactory.co.uk/gym-membership/

If I apply basic wordpress theme I can get it to show, it was working so assume latest theme update may have something to do with it as child theme or default X theme trigger problem, Weird when you put broswer into developer mode it appears sometimes so you can sign it

[prakash_s]

Hello @stevewild,

Thanks for writing to us.

It might be the issue of cache or any plugin conflict. I would suggest you troubleshoot with a few of the common issues before we investigate your settings.

1. Testing for Plugin Conflict
2. CSS/JS Customization
3. Version Compatibility
4. Disabling Cache

If it doesn’t work for you, please share your details in a secure note. Please provide the following details

• WordPress Login URL
• Admin level username and password

You can find the Secure Note button at the bottom of your posts

Thanks

[prakash_s]

Hello @stevewild,

Thanks for sharing the login details I went ahead and checked your site it seems that it is an issue of plugin conflict with the Popup Maker plugin. I would suggest you please purge all the cache and temporarily deactivate the Popup Maker plugin and then check it again.

Thanks