Hello Themeco team,
The Google Search Console is failing ALL pages of our site on all metrics related to Experience. The root cause is that the LCP (Largest Contentful Paint) is more than 2.5 seconds for every page. We have done everything we can to fine tune our servers etc. We are being told by Google support that this is an issue with the “Wordpress theme we are using”. It seems that others are experiencing this problem too after some recent Pro releases. See Lighthouse VS Pro.
As I hope you will appreciate, this is a very serious problem. If Pro is going to lead to poor Google ranking, we will not be able to use it any more. We love your products (currently using Pro) and have used them for several projects for more than 5 years. We hope to continue to use Pro. So, I hope your team will address this issue with the seriousness that it deserves. I have provided more information in the secure note and I am happy to connect our tech team if you need more information via a phone call as well as happy to engage you for custom consulting if that is necessary. But we need a resolution to this problem.
Looking forward to hearing from you.
Pagespeed test results for a very simple test page: