Hello @Deesign,
Thanks for writing to us.
It might be the issue of a plugin conflict issue or a custom code issue, I would suggest you troubleshoot with a few of the common issues before we investigate your settings.
If it doesn’t work for you, it would be best if you could copy your live website to your staging area. and send your details in a secure note so that we can investigate your setting without breaking your live site. Please provide the following details
- WordPress Login URL
- Admin-level username and password
- FTP Details
You can find the Secure Note button at the bottom of your posts
Thanks