Footers - why are all the footer sizes different?

Support
#1

Hi there,

We are trying to edit our footers to reflect the logo and wording size that of our San Diego mobile footer shows. However, when I go to make all logo and word size for the first container they are all showing up different. I have all the dimensions and sizes the same, but are all showing up different. It does not help that when I am working on the footers I cant see a change, I only see the words on the right side of the screen rather than the actual thing I am editing. Please advise how to get a cohesive footer look for all of our pages. Thank you

#2

Hello @RevealHM,

Thanks for writing to us.

To help you with your concerns, we need to check your settings. I would request please share the admin login details. Meanwhile, I would suggest you troubleshoot a few of the common issues before we investigate your settings. Please share your details in a secure note. Please provide the following details

  • WordPress Login URL
  • Admin-level username and password
  • Exact Footer URL

You can find the Secure Note button at the bottom of your posts

secure-note
secure-note1040×250 15.3 KB

Thanks

#3

Okay I shared a secure note.

#4

Hello @RevealHM,

You have only shared the password in the secure note; you need to share the username as well so we can access the WordPress dashboard and check your settings.

Thanks