Footer not displaying 2

[Pero]

Hello,

I have created a footer using the Footer builder. I has worked fine until I tried making another and assign it to a new language.

Now, the site doesn’t display a footer at all. I deleted the new footer, deleted both footers, cleared the cache in WP and browser, deactivated all plugins and deleted all custom CSS, made sure the pages use the template with a footer, but the problem still persists.

Home - Tunaholic

I am using Polylang plugin for languages.

Best

[prakash_s]

Hello @Pero,

Thanks for reaching out.

In order to help you with your concern, we need to check your settings. I would request you, please share your details in a secure note. Please provide the following details meanwhile you must troubleshoot a few common issues before we investigate your settings.

• WordPress Login URL
• Admin level username and password

You can find the Secure Note button at the bottom of your posts

Thanks

[Pero]

Hi,

Thank you for your reply.

I would like to be able to have multiple footers that I can assign to each language. If that is not possible, then just one footer will be OK.

Best

[tristup]

Hi @Pero,

I have checked your website and found the issue you described here. There might be some different reasons behind your issue, I would like to suggest troubleshooting the following common issue to help us to recognize the reason.

1.Theme Related Issue
2.Plugin Conflict
3.Theme Update related issue
4.Child Theme Related issue
5.CSS/JS Customization
6.Disabling Cache
7.Disabling CDN

If you discover that an issue is coming from a custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins.
If none of the above helps and you are still getting the issue, please copy your live site to a staging server so we could troubleshoot freely without breaking your live site.
And give us access in the secure note including:

– WordPress Site URL & Login URL
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

Thanks