Font options aren't being displayed

Support
#1

i set some options in font manager. none are being used to render text when i load the front end in incognito mode.

why is the font manager having no effect?

#2

Hello @brocknessmonster,

Thanks for writing to us.

To help you with your concerns we need to check your settings, I would request please share the admin login details meanwhile I would suggest you troubleshoot a few of the common issues before we investigate your settings. Please share your details in a secure note. Please provide the following details

  • WordPress Login URL
  • Admin-level username and password
  • Exact page URL

You can find the Secure Note button at the bottom of your posts

secure-note
secure-note1040×250 15.3 KB

Thanks

#5

Hey @brocknessmonster,

Would you mind sharing more information on how we can replicate your issue? Providing screenshots or videos is a great help. Don’t worry, we help you with our theme option in every aspect.

Thank you.

1 Like
#8

Hello @brocknessmonster,

You have these fonts in the Fonr Manager:

  • image moved in the secure note below

You selected the “Blank” stack which is not advisable if you are not familiar with the theme.

  • image moved in the secure note below

It is best to use the “Starter” stack instead:

  • image moved in the secure note below

By the way, for more reference in using our builder, please check out these:

Best Regards.

1 Like
#9

I watched the Getting Started YT vids. The Starter theme was never mentioned.

#10
  • image moved in the secure note below

Why is it when i duplicate a row the duplicate row appears on the same line as the original? Also the hover color on the menu in the upper right hand corner is roughly the same as the background. How can I keep the color of the normal state on hover (white)?

I want to add a nav menu and maybe a grid beneath the row(s). They keep positioning themselves to the right of the original row.

Very confusing.

#13

Hello CountyWeb,

1.) Normally, use the Section element as a container for your Row element. When using DIV as a container, make sure to enable the Flexbox and that the Direction is “Column”. When building a header, the Bar element is the wrapper and you will have Container elements can be the columns.

Screenshot 2024-09-13 at 11.03.33 AM
Screenshot 2024-09-13 at 11.03.33 AM1124×1564 110 KB

  • Image move in the secure note below

We have several tutorials for creating a custom header on our YouTube channel.

1 Like
#16

Hi @brocknessmonster,

For the Header, the structure is a little different. Yes, you are right here. You can add the Section only under the Container inside the Bar. If you want to add the Section like page, you need to press Ctrl key to change the Add Bar to Add Element.

Hope it helps.
Thanks

#21

Hey @brocknessmonster,

Withdrawing the posts means that the issue was already solved on your end. If you have any other concerns or clarifications, please let us know.

Thank you.

#22

I’m not comfortable with having my employer all over this forum.

#23

Hey There,

Would mind to elaborate on that last reply? We would be happy to remove or change a username when needed.

Thanks.

#24

The images from some of your post feature my employer. I would prefer not having that available to the public.

#25

Hey @brocknessmonster,

Upon checking the response above, I don’t see any images that indicates your employer. Maybe I miss something, can you point it out?

Thank you.

#26

I work for Example County Location.

#27

Hey There,

All images were moved to the secure notes.

Thanks.

1 Like
#28

Thank you for accommodating my request.

#29

You are most welcome @brocknessmonster

#30

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.