Featured video does not display in post loop

Good morning,

I have created a post loop that displays:

  • Featured image
  • Title
  • Excerpt

and I thought this worked fine and it does… Until I make the format of a post ‘Video’ and add the ’ Embedded Video Code - it shows the standard posts featured image but not the video:

Th featured image element is simply that, I have not done anything to it

How can I update to support both a featured image and video?

Thank you for your time
Kind Regards,
Jason

Hello Jason,

Thanks for writing to us.

To help you with your concerns we need to check your settings, I would request please share the admin login details meanwhile I would suggest you troubleshoot a few of the common issues before we investigate your settings. Please share your details in a secure note. Please provide the following details

  • WordPress Login URL
  • Admin-level username and password
  • Exact page URL

You can find the Secure Note button at the bottom of your posts

Thanks

Good afternoon and thank you - I have looked into ‘common issues’ and not have fixed it

I have put all the login and direct links in the secure note

Thank you!
Jason

Hello Jason,

I went ahead and checked your settings it seems that you have not called the video. I went ahead added the video element and set the condition on the video element for the video. I cloned the section and edited the section settings, you can unhide the sections from the breakpoints and check it.

Thanks

Thats amazing -and perfect! Thank you so much!

You are most welcome, Jason.

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