Featured Image and Content Hides on Mobile

Support
#1

Hi
I have a custom post layout that sues ACF fields and I’m familiar with hide on breakpoint settings (not used in this instance)
The featured image seems to NOT display on mobile plus there should be 20 ACF image fields bit only half display on mobile.


Any thoughts? Thanks
#2

Hello @tapper65,

Thanks for writing to us.

In order to help you with your concerns, we need to check your settings. I would request please share the admin login details meanwhile I would suggest you troubleshoot a few of the common issues before we investigate your settings. Please share your details in a secure note. Please provide the following details

  • WordPress Login URL
  • Admin-level username and password

You can find the Secure Note button at the bottom of your posts

secure-note
secure-note1040×250 15.3 KB

Thanks

#3

Hi just added secure note, thanks

#4

Hello @tapper65,

I tried to access your site dashboard, but it looks like your website is down at the moment. Please add the code into your wp-config.php for debugging setup, and the error logged into the file named debug.log inside the wp-content folder.

You can let us know if you find any errors that are related to our theme or theme-bundled plugins. We can do further investigation based on that.

// Enable WP_DEBUG mode
define( 'WP_DEBUG', true );

// Enable Debug logging to the /wp-content/debug.log file
define( 'WP_DEBUG_LOG', true );

// Disable display of errors and warnings 
define( 'WP_DEBUG_DISPLAY', false );
//SET PHP INI DISPLAY ERROR FALSE
@ini_set( 'display_errors', 0 );

Please find the video that will help you to edit wp-config.php and add the above code: https://www.youtube.com/watch?v=3SDPTafEM8o

Please share the FTP details and WordPress admin login details in the secure note so that we can debug it properly.

Thanks