Fatal Error with Layout System

[getabsolute]

Getting this fatal error when using the product galley element.

Thought you guys might want to know. I would also like to know how to fix it when you get a chance.

Love the new layout system.

[ruenel]

Hello @getabsolute,

Thanks for writing in! Could you please update to the latest versions?
Our latest versions are:

• Pro theme 4.2.3 or
• X theme 8.2.3
• Cornerstone 5.2.3
• WordPress 5.7
• PHP 7.4
• WooCommerce 5.0

This latest release contains fixes for several issues so be sure to check out the changelog:

• https://theme.co/docs/changelog/pro-4
• https://theme.co/docs/changelog/x-8
• https://theme.co/docs/changelog/cornerstone-5

After doing the updates, always remember to clear all caches (if you are using WP Rocket, WP SuperCache or W3 Total Cache) when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

If nothing is helping, provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site
​
To know how to create a secure note, please check this out: How The Forum Works

Please let us know how it goes.

[getabsolute]

All plugins are up to date. I have narrowed it down to a single element.

This is what the page looks like

This is the element causing it.

Specifically this is on layouts.

[getabsolute]

Any update on this?

[ruenel]

Hey @getabsolute,

Just for future topics, self responding or bumping your post pushes it back in our Queue system so it takes longer to respond to. We provide support to our customers 24/7/365 in the Support Forum. Support questions are answered in the order received and responses may take up to 24 hours (typically sooner). Complex questions or busy times may take longer.

You are having this issue because your are using the Single Layout which is not the correct layout for the product.

When creating a Product Layout, the type should be “WC Single”.

Please create a new WC Single for your product layout again.

[getabsolute]

Hey thank you. You guys rock. Sorry for the impatience just had a projected on hold for this. Keep up the good work.

[tristup]

Hi @getabsolute,

Glad that we are able to you with this.

Thanks