Fatal Error on my website My Sardinia Holidays

Support
#1

Hi, I’m egtting a fatal error (apparently related to the theme on my website


I’m not even able to enter the dashboard anymore.
This is the detail of the message

Fatal error : Uncaught Error: Call to undefined method ReflectionType::getName() in /home/customer/www/mysardiniaholidays.com/public_html/wp-content/themes/pro/cornerstone/includes/classes/Plugin.php:106 Stack trace: #0 [internal function]: Themeco\Cornerstone\Plugin->Themeco\Cornerstone{closure}(Object(ReflectionParameter)) #1 /home/customer/www/mysardiniaholidays.com/public_html/wp-content/themes/pro/cornerstone/includes/classes/Plugin.php(117): array_map(Object(Closure), Array) #2 /home/customer/www/mysardiniaholidays.com/public_html/wp-content/themes/pro/cornerstone/includes/classes/Plugin.php(137): Themeco\Cornerstone\Plugin->create(’\Themeco\Corner…’) #3 /home/customer/www/mysardiniaholidays.com/public_html/wp-content/themes/pro/cornerstone/includes/classes/Plugin.php(73): Themeco\Cornerstone\Plugin->resolve(’\Themeco\Corner…’) #4 /home/customer/www/mysardiniaholidays.com/public_html/wp-content/themes/pro/cornerstone/includes/classes/Plugin.php(44): Themeco\Cornerstone\Plugin->setup_services(‘is_admin’) #5 / in /home/customer/www/mysardiniaholidays.com/public_html/wp-content/themes/pro/cornerstone/includes/classes/Plugin.php on line 106

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#2

Hello @klelietta,

Thanks for writing to us.

It might be the issue of version compatibility. Please make sure your theme, WordPress, plugins, and PHP versions are updated as per our version compatibility page. I would alos suggest you troubleshoot with a few of the common issues before we investigate your settings.

  1. Testing For Theme Related Issue
  2. Testing For Plugin Conflict
  3. Theme Update
  4. Child Theme
  5. Css/Js Customization
  6. Increasing Php Memory Limit
  7. Disabling Cache
  8. Disabling Cdn
  9. Permalinks
  10. Version Compatibility

If none of those work, It would be best if you could copying your live website to your staging area. and send your details in a secure note so that we can investigate your setting without breaking your live site. Please provide the following details

  • WordPress Login URL
  • Admin level username and password
  • FTP Details

You can find the Secure Note button at the bottom of your posts

secure-note
secure-note1040×250 15.3 KB

Thanks

#3

Thanks for the detailed answer, I solved it!

#4

Hello @klelietta,

Glad to know that things are well for you. Please feel free to reach us if you have any queries regarding our theme and theme settings.

Thanks

#5

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