Failed to update header

Support
#1

I updated my site to 4.x.x.10 and noticed that my header was not showing. Instead it was the default one. So i went into the headers and selected the main page header (much bigger than the default) and i’m getting an error: “Failed to update header”.

Any ideas what I can check?

#2

Hi @fxground,

Thank you for reaching out to us. It sounds like a conflict, try performing the following troubleshooting steps:

  1. TESTING FOR PLUGIN CONFLICT
  2. THEME UPDATE
  3. CHILD THEME
  4. CSS/JS CUSTOMIZATION
  5. INCREASING PHP MEMORY LIMIT
  6. DISABLING CACHE
  7. DISABLING CDN
  8. VERSION COMPATIBILITY

If you still have problems then please get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.

Thanks!

#3

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.