Extensions not showing pro

Hi, I just purchased a pro licence and got the theme installed however when i enter the licence key to validate i get the successful message highlighting that the extensions have now been made available. However, when I go to the bottom of the page to enable some extensions it’s telling me the theme hasn’t been validated. Any tips?

Hi @shaunckx,

Thanks for reaching out.

I suggest that you disable all your plugins first then try to re-validate your website. If it doesn’t help, please give us the following information in a Secure Note.

  • WordPress Login URL
  • Admin level username and password

You can find the Secure Note button at the bottom of your posts.

Thank you.

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