Hey there,
For some reason the images within all my essential grids on my website are greyed out. Ive had a hunt for similar issues but they refer to the grid items not having images attributed to them. All my grids have images assigned. Please see the site home page to see the issue: https://rasepro.com/
Any help determining the cause of the issue would be much appreciated.
Many thanks
Hello Adam,
Thanks for writing in! I have inspected your site images and it seems that the Lazy Load feature of the grid plugin or a certain 3rd party plugin has a Lazy Load feature that prevents the images from loading. It could also be caused by a plugin conflict, amongst other things. Please check out this troubleshooting article here and follow the instructions for the following sections (where appropriate):
If after trying all of the above things you are still experiencing problems, provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WordPress Admin username / password
To know how to create a secure note, please check this out: https://theme.co/docs/getting-support
Best Regards.
Thanks for taking the time to assist, following your recommendations I disabled Lazy Load on the plugin “Smush” and it has fixed the issue. Ill have to do some digging to find out why they aren’t loading when coming into the viewport.
Again thanks for your guidance
Best
You’re welcome!
We’re glad we were able to help you out.
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