Error when installing Woo commerce

Support
#1

Hi!
I am trying to install woocommerce on this site: https://academy.lashpilot.com/

I get an error message when I do so and I can’t understand why. I will include login details in secure note

#2

Hi Ariell,

Thanks for reaching out.

I tried to install the WooCommerce plugin to your website but I can’t do it because the destination already exists. Please delete the woocommerce plugin folder on this path wp-content/plugins/ folder. If you can’t do it, please give us the following information in a Secure Note.

  • FTP access

You can find the Secure Note button at the bottom of your posts.

secure-note
secure-note1040×250 15.3 KB

Thank you.

#3

That worked! great thank you! I deleted the folder from plugins and installed.

#4

Hi Ariell.

We’re glad that it’s now working on your end. If you have any other concerns, feel free to reach us.

Thank you.

#5

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