Hi,
after the migration of the https://www.grossimpianti.it/ website (from grossimpianti.cloud) I lost all the Envira galleries. I have already done a thorough search within the forum without finding an answer. Can you help me?
Thank you
Hi @scenaryo,
Thanks for reaching out.
On my perceptions, there are some settings you missed when you migrate your website. I strongly recommend to re-migrate your website using All In One Migration plugin and also please check our docs on how to properly migrate your website without losing any data.
Hope that helps.
Thank you.
Hi, @cramaton,
the migration was successful, I made dozens of them and I know how to manage them (both through plugins and manually via ftp and phpmyadmin with “search and replace”); the site works perfectly, the only thing missing is the Envira galleries. If you want I can give you access to take a look
Hi @scenaryo,
To better assist you with your issue, kindly provide us access to your site so that we can check your settings. Please create a secure note with the following info:
- Link to your site
- WordPress Admin username / password
​
To know how to create a secure note, please check this out: https://theme.co/docs/getting-support
In the mean time, please follow these troubleshooting steps from our guide here https://theme.co/docs/common-issues
Thanks!
Hi @nabeel,
I just sent you my credentials via a secure note and I double-checked the troubleshooting procedure. If you also need FTP access please ask me
Thanx
Hi @scenaryo,
Seems that the Envira Gallery images are not imported during the migration.
Can you please let us know the steps you followed on migration. Exact steps will help us to diagnose the issue.
Thanks
Hi @tristup,
I have done the following steps:
- copied and pasted the whole installation of wordpress from one server to another, via ftp
- dumped the db from the departure server, opened the sql with notepad ++ and made the “search and replace” on the domain name (changing all the references from grossimpianti.cloud to grossimpianti.it), then imported the sql on the new server
It’s the process I’ve always followed for years, and every time the only thing that doesn’t work is Envira.
In reality the images are there (for example https://www.grossimpianti.it/wp-content/uploads/2020/07/CITTADELLA_01.jpg) but they do not appear in the gallery
Hi @scenaryo,
Seems that the Envira Gallery is not installed and activated through X > Validation.
There could be some problem with the other Envira Gallery plugin, if that is the case, please check where you got this plugin.
Thanks
1 Like
Everything’s fine, thanx!
Glad we could help,
Cheers!
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