Envira galleries

Support
#1

Envira galleries not appearing again have cleared the cache and uninstalled and reinstalled the plug in

#2

Hello @camelmatt,

Thanks for writing to us.

It might be the issue of plugin conflict or version compatibility issue. I would suggest you please make sure your theme, plugins, and WordPress version are updated as per our version compatibility page. I would suggest you troubleshoot with a few of the common issues before we investigate your settings.

  1. Testing for Plugin Conflict
  2. CSS/JS Customization
  3. Version Compatibility
  4. Disabling Cache

If none of those work, please send your details in a secure note. Please provide the following details

  • WordPress Login URL
  • Admin level username and password
  • Exact page URL

You can find the Secure Note button at the bottom of your posts

secure-note
secure-note1040×250 15.3 KB

Thanks

#3

Thanks it was a plugin conflict

#4

Hi @camelmatt,

You’re welcome! If you have any other concerns or clarifications regarding our theme features, feel free to open up a new thread.

Thank you.

#5

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