Dynamic Content in "all terms" > parent term may not be working properly

Support
#1

I have a number of categories with subcategories. I am trying to create an archive layout that shows children categories (so viewing the category 1 archives will show category 1.1, category 1.2, and so on).

I’m able to create a looper using the “all terms” provider, and when I either manually set the parent term or enter breakout mode and enter the parent term’s ID, the looper displays correctly. However, if I use the dynamic content field and enter {{dc:archive:id}}, my looper is empty. I’ve confirmed that {{dc:archive:id}} is returning the expected ID number.

I’ve confirmed that other settings (empty terms/offset/taxonomy type/conditions/etc) are all correct.

Am I missing something, or do I need a different dynamic field?

#2

Hello Andy,

Thanks for writing to us.

To help you with your concerns, we need to check your settings. I would request please share the admin login details meanwhile I would suggest you troubleshoot a few of the common issues before we investigate your settings. Please share your details in a secure note. Please provide the following details

  • WordPress Login URL
  • Admin-level username and password
  • Exact page URL

You can find the Secure Note button at the bottom of your posts

secure-note
secure-note1040×250 15.3 KB

Thanks

#3

Hello Prakash!

Thank you for looking into this. I’ve added a secure note to the post with the username/password/login URL. I’ve also added a deep link to the layout at issue, but it’s named “top level archive layout”. The looper provider is on section 2, and it’s currently using a manually-set parent term instead of the dynamic field.

That’s a staging site, so feel free to change whatever you need (though I ask that you document any major changes both so I know what is impacted and how to replicate the changes in the future!)