After the update to Pro 4.0.5, I am now having issues with displaying Knowledgebase Archives on this link: (https://firstoptionbank.com.au/article-categories/access/
It worked under Pro 3.x.x releases.
It seems that there is a critical error in the given URL. There are a few possible reasons for the issue and can help after having the exact errors.
Please add the below-given code into your wp-config.php for debug setup, and the error logged into the file name debug.log inside the wp-content folder.
You can let us know if you find any error that is related to our theme or theme bundled plugins. We can do further investigation based on that.
// Enable WP_DEBUG mode
define( 'WP_DEBUG', true );
// Enable Debug logging to the /wp-content/debug.log file
define( 'WP_DEBUG_LOG', true );
// Disable display of errors and warnings
define( 'WP_DEBUG_DISPLAY', false );
//SET PHP INI DISPLAY ERROR FALSE
@ini_set( 'display_errors', 0 );
Please find the video that will help you to edit wp-config.php and add the above code: https://www.youtube.com/watch?v=3SDPTafEM8o
Hope it helps.
Thanks
hi @tristup
Here is the debug output, it looks like an issue with cornerstone:
[19-Dec-2020 00:42:37 UTC] PHP Fatal error: Uncaught ArgumentCountError: Too few arguments to function Cornerstone_Element_Front_End::begin_excerpt(), 1 passed in /var/www/vhosts/firstoptionbank.com.au/httpdocs/wp-includes/class-wp-hook.php on line 287 and exactly 2 expected in /var/www/vhosts/firstoptionbank.com.au/httpdocs/wp-content/themes/pro/cornerstone/includes/classes/elements/class-element-front-end.php:31
Stack trace:
#0 /var/www/vhosts/firstoptionbank.com.au/httpdocs/wp-includes/class-wp-hook.php(287): Cornerstone_Element_Front_End->begin_excerpt()
#1 /var/www/vhosts/firstoptionbank.com.au/httpdocs/wp-includes/plugin.php(212): WP_Hook->apply_filters()
#2 /var/www/vhosts/firstoptionbank.com.au/httpdocs/wp-content/plugins/ht-knowledge-base/ht-knowledge-base.php(2901): apply_filters()
#3 /var/www/vhosts/firstoptionbank.com.au/httpdocs/wp-content/plugins/ht-knowledge-base/ht-knowledge-base.php(3534): HT_Knowledge_Base->hkb_get_the_excerpt()
#4 /var/www/vhosts/firstoptionbank.com.au/httpdocs/wp-content/plugins/ht-knowledge-base/hkb-templates/hkb-c in /var/www/vhosts/firstoptionbank.com.au/httpdocs/wp-content/themes/pro/cornerstone/includes/classes/elements/class-element-front-end.php on line 31
[19-Dec-2020 00:42:38 UTC] PHP Fatal error: Uncaught ArgumentCountError: Too few arguments to function Cornerstone_Element_Front_End::begin_excerpt(), 1 passed in /var/www/vhosts/firstoptionbank.com.au/httpdocs/wp-includes/class-wp-hook.php on line 287 and exactly 2 expected in /var/www/vhosts/firstoptionbank.com.au/httpdocs/wp-content/themes/pro/cornerstone/includes/classes/elements/class-element-front-end.php:31
Stack trace:
#0 /var/www/vhosts/firstoptionbank.com.au/httpdocs/wp-includes/class-wp-hook.php(287): Cornerstone_Element_Front_End->begin_excerpt()
#1 /var/www/vhosts/firstoptionbank.com.au/httpdocs/wp-includes/plugin.php(212): WP_Hook->apply_filters()
#2 /var/www/vhosts/firstoptionbank.com.au/httpdocs/wp-content/plugins/ht-knowledge-base/ht-knowledge-base.php(2901): apply_filters()
#3 /var/www/vhosts/firstoptionbank.com.au/httpdocs/wp-content/plugins/ht-knowledge-base/ht-knowledge-base.php(3534): HT_Knowledge_Base->hkb_get_the_excerpt()
#4 /var/www/vhosts/firstoptionbank.com.au/httpdocs/wp-content/plugins/ht-knowledge-base/hkb-templates/hkb-c in /var/www/vhosts/firstoptionbank.com.au/httpdocs/wp-content/themes/pro/cornerstone/includes/classes/elements/class-element-front-end.php on line 31
[19-Dec-2020 00:42:42 UTC] PHP Fatal error: Uncaught ArgumentCountError: Too few arguments to function Cornerstone_Element_Front_End::begin_excerpt(), 1 passed in /var/www/vhosts/firstoptionbank.com.au/httpdocs/wp-includes/class-wp-hook.php on line 287 and exactly 2 expected in /var/www/vhosts/firstoptionbank.com.au/httpdocs/wp-content/themes/pro/cornerstone/includes/classes/elements/class-element-front-end.php:31
Stack trace:
#0 /var/www/vhosts/firstoptionbank.com.au/httpdocs/wp-includes/class-wp-hook.php(287): Cornerstone_Element_Front_End->begin_excerpt()
#1 /var/www/vhosts/firstoptionbank.com.au/httpdocs/wp-includes/plugin.php(212): WP_Hook->apply_filters()
#2 /var/www/vhosts/firstoptionbank.com.au/httpdocs/wp-content/plugins/ht-knowledge-base/ht-knowledge-base.php(2901): apply_filters()
#3 /var/www/vhosts/firstoptionbank.com.au/httpdocs/wp-content/plugins/ht-knowledge-base/ht-knowledge-base.php(3534): HT_Knowledge_Base->hkb_get_the_excerpt()
#4 /var/www/vhosts/firstoptionbank.com.au/httpdocs/wp-content/plugins/ht-knowledge-base/hkb-templates/hkb-c in /var/www/vhosts/firstoptionbank.com.au/httpdocs/wp-content/themes/pro/cornerstone/includes/classes/elements/class-element-front-end.php on line 31
[19-Dec-2020 00:42:43 UTC] PHP Fatal error: Uncaught ArgumentCountError: Too few arguments to function Cornerstone_Element_Front_End::begin_excerpt(), 1 passed in /var/www/vhosts/firstoptionbank.com.au/httpdocs/wp-includes/class-wp-hook.php on line 287 and exactly 2 expected in /var/www/vhosts/firstoptionbank.com.au/httpdocs/wp-content/themes/pro/cornerstone/includes/classes/elements/class-element-front-end.php:31
Stack trace:
#0 /var/www/vhosts/firstoptionbank.com.au/httpdocs/wp-includes/class-wp-hook.php(287): Cornerstone_Element_Front_End->begin_excerpt()
#1 /var/www/vhosts/firstoptionbank.com.au/httpdocs/wp-includes/plugin.php(212): WP_Hook->apply_filters()
#2 /var/www/vhosts/firstoptionbank.com.au/httpdocs/wp-content/plugins/ht-knowledge-base/ht-knowledge-base.php(2901): apply_filters()
#3 /var/www/vhosts/firstoptionbank.com.au/httpdocs/wp-content/plugins/ht-knowledge-base/ht-knowledge-base.php(3534): HT_Knowledge_Base->hkb_get_the_excerpt()
#4 /var/www/vhosts/firstoptionbank.com.au/httpdocs/wp-content/plugins/ht-knowledge-base/hkb-templates/hkb-c in /var/www/vhosts/firstoptionbank.com.au/httpdocs/wp-content/themes/pro/cornerstone/includes/classes/elements/class-element-front-end.php on line 31
Hello @digitalinnovations,
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Thanks
Hey @digitalinnovations,
You are most welcome. It is really good to know that you have found the cause of the issue. We really appreciate for letting us know.
Best Regards.
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