I am trying to install the integrity business demo site onto my site and it successfully installs but when I go to my site to edit it it doesn’t look anything like the demo… I am not sure what I am doing wrong or if I am missing a step to install it fully? The older versions of x were so much easier to use… this is my first time updating to the newer versions and I am so lost… help!!
Hi Lauren,
Thank you for reaching out to us. I tried to check your site but it’s under construction at the moment. Please first check the Troubleshooting section here https://theme.co/docs/design-cloud#troubleshooting and see if it helps.
If the issue persists then please follow this thread https://theme.co/apex/forum/t/design-cloud-creative-templates-do-not-get-installed/70317
If you still have problems kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.
Thanks!
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