Custom font not loading properly

[snyderonlinemarketing]

I’m using identical CSS and settings on the following sites:

Shop - ANEU Kitchens - Paoli Pickup Menu

Home - ANEU Kitchens

For some reason, the font for headers is not showing in browsers on https://paoli.alexandram29.sg-host.com/. I’ve checked all settings, deactivated all plugins and cannot find the issue.

I also tried re-uploading the font file and reconfiguring the font. Its just not working. Also, for background, I just migrated the site from https://paoli.thesnydersite.com/ where the font is working. Both are on siteground hosting but in different accounts.

Example:

[prakash_s]

Hello @snyderonlinemarketing,

Thanks for writing to us.

To help you with your concerns we need to check your settings, I would request please share the admin login details meanwhile I would suggest you troubleshoot a few of the common issues before we investigate your settings. Please share your details in a secure note. Please provide the following details

• WordPress Login URL
• Admin-level username and password

You can find the Secure Note button at the bottom of your posts

Thanks

[snyderonlinemarketing]

thank you - here is the login information for the website.

[snyderonlinemarketing]

just letting you know I employed a plugin called “Use Any Font” to fix this issue in the interim. After we launch, I may want to remove that plugin and see what the issue is within PRO that is causing the font to not load.

[prakash_s]

Hello @snyderonlinemarketing,

It seems that there might be an issue with the cache I would suggest please purge all the cache from the " Speed Optimizer" plugin and temporarily deactivate the Speed Optimizer plugin. You need to purge all the browser cache and recheck it again.

Thanks