Creative Call to Action Stopped Working after Latest Update

Support
#1

Hi!

I have a Creative Call to Action on this page https://evolvingorganisation.co/adopt/

It was working fine before the last update and now the Secondary Text/Interactive Content is no longer showing. On the back-end it’s still showing as there, but not on the Front End.

Is there something you can suggest I can do get it showing again please?
Many thanks,

Nick

#2

Hi Nick,

Thanks for reaching out!

Would you mind sharing your admin credentials so that we can check the back-end settings? To do that, please give us the following information in a Secure Note.

  • WordPress Login URL
  • Admin level username and password

You can find the Secure Note button at the bottom of your posts.

secure-note
secure-note1040×250 15.3 KB

Thank you.

#3

Thanks Marc- secure note added

#4

Hello Nick,

I would suggest you update your theme to Pro 4.3.2. It contains the fix of the Creative CTA element. In case if you are not getting the theme update notification, you can download the Pro theme from your Themeco accoount. Please have a look at your changelog page to get more information.

Hope it helps
Thanks

#5

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