https://fulcrum-nh.com/portfolio/infrastructure/
I clone a previous portfolio page and it shows for a hot second but then removes itself from settings when saving.
Hello @Scribbit,
Thanks for posting in! I have checked the page and you are using the default page template. Please be advised that the Portfolio Settings will only display when using the Layout - Portfolio page template. For more details about the different page templates in the theme, please check this out:
Best Regards.
Actually if you see my other portfolio pages they all use that one too and display correctly. Can you explain why the portfolio settings is no displaying in screenshot? Also, the page template you referenced is not even listed.
Hi @Scribbit,
The fact that you’re not seeing the Layout - Portfolio template on your end, that could be mean that its either customization or a plugin is conflicting with the feature of the theme.
Please do testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
You really need to set that Layout - Portfolio to your page to have the Portfolio Settings.
https://fulcrum-nh.com/portfolio/corporate/ This page is using the Layout - Portfolio template, at least that is how I see it on the frontend.
https://fulcrum-nh.com/portfolio/infrastructure/ This one is using the default template, so this is not considered as a Portfolio page even if you make that page a child of a portfolio page.
If the issue persists, please provide us login credentials in a secure note so we can take a closer look.
Cheers!
I do no see an issue with the plugin as it is showing on some not others… please take a look and let me know. I provided details as well. Thanks
Hi @Scribbit,
I see you customize the portfolio template on your child theme, would you mind switching to parent X theme and see if that make the Layout - Portfolio template back.
If so, then you need to re-copy those template files from the parent X theme and redo/moved the customization.
Thanks,
Yes, that seems to be the issue as I did that ad then could see the missing page template and portfolio elements. Can you tell me the exact files then because I do not see any in the child theme folder?
Thanks for your help! I was able to figure it out.
Hey @Scribbit,
We are just glad that you have figured it out a way to correct the said issue.
Thanks for letting us know!
Best Regards.
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