Crafty demo site bug

Hello i installed the crafty demo site, but in the edit mode it does not show the structure of each page and in the theme options shows the full site but with a few differences.
In the front end it shows perfectly>
I have the last version of x pro and this is a fresh instalation.
whta could it be??

Hello @kodii,

Thanks for writing to us.

Please make sure you have installed all the required plugins and your theme, WordPress and PHP version need to same as per our version compatibility page.

I recommend the following troubleshooting about your demo import from Design Cloud.

1.) Increase PHP Memory Limit
2.) Increase PHP Execution Time Limit

I recommend increasing the following server settings to the specified value or larger. Please consult your web host for all these server settings

PHP configuration recommended

memory_limit = 512M
upload_max_filesize = 512M
post_max_size = 512M
max_execution_time = 300
max_input_time = 300

Recommended MySQL configuration

max_allowed_packet = 16Mb
innodb_log_file_size = 128mb

Please ask your web host to enable allow_url_fopen. The value must be On in order for your server to receive data from our server.

After all the server settings configured properly please follow these steps.

  1. Temporarily disable ConvertPlus while importing the demo content.
  2. After the import is done then activate it again

If it does not help you, please share your details in a secure note. Please provide the following details

  • WordPress Login URL
  • Admin level username and password

You can find the Secure Note button at the bottom of your posts


hello, i think you did not understood, the demo site works perfectly in the frontend, but it dosent on the backend

Hey @kodii,

To better assist you with your issue, kindly provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site

To know how to create a secure note, please check this out: How The Forum Works

Best Regards.

there is it

Hi Kodii,

I have investigate your website but not able to find the reason behind your issue. Can you please copy your live site to a staging server and downgrade the WordPress version to supported version by comparing the version compatibility page.
And give us access in the secure note for further investigation including:

– WordPress Site URL & Login URL
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

NOTE: To downgrade the WordPress version you can get help from here:


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