Hello @Infinium,
Thanks for writing to us.
It might be the issue of JS customization issue, I checked your site it seems that there is a JS console error, I noticed that is coming from the plugin conflict. Please have a look at the given screenshot in the secure note. I would suggest you troubleshoot a few of the common issues before we investigate your settings.
If it doesn’t work, It would be best if you could copy your live website to your staging area. and send your details in a secure note so that we can investigate your setting without breaking your live site. Please provide the following details
- WordPress Login URL
- Admin level username and password
You can find the Secure Note button at the bottom of your posts
Thanks