Could not load the preview and the pages do not display

Support
#1

Hello,
I experience the same issue with Cornerstone, followed the steps from the other threads but didn’t solve the problem. Let me share my details to check the issue on your side.

Thank you

#2

Hello @wwwsllc,

Thanks for writing to us.

I tried to access your site but the given login details are not working on my end. Please recheck and send us again.

Thanks

#4

Hello @wwwsllc,

I have logged in and checked already. I noticed that you are using the PHP 8.2 version. I am not sure if Cornerstone supports this version already for this. I will still need to ask our developers. In the meantime, please downgrade your PHP version to 8.0 or 8.1 because this is what is supported at the moment.

Best Regards.

#5

Thank you Ruenel,
The php version is changed to 8.0

#6

Hi @wwwsllc,

Thanks for the information. Please let us know if you need any further help.

#7

Of course, my problem is not solved:

#8

Hi @wwwsllc,

If the problem persists, we need to check that through the WordPress admin dashboard. I have used the previously given credentials but unfortunately it is not working anymore.

Thanks

#9

Hello,
Just sent the details in a secure note.

#10

Hi @Joakim,

Thanks for reaching out.
I have checked the Page List in your WordPress admin dashboard and found that are created using any other Page Builder. That is why it is not editable in the Cornerstone. I have created a page named Page Created using Cornerstone, which can be editable in Cornerstone.

Thanks

#11

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