Hi,
I’m trying to edit the source for an image in a page, but the left side of cornerstone where I used to operate to modify the linked image doesn’t load and hangs.
How can I solve my problem?
Hello @andrea5586,
Thanks for writing to us.
It seems that there might be an issue of plugin conflict. I would suggest you troubleshoot a few of the common issues before we investigate your settings.
- Testing For Theme Related Issue
- Testing For Plugin Conflict
- Theme Update
- Child Theme
- Css/Js Customization
- Increasing Php Memory Limit
- Disabling Cache
- Disabling Cdn
- Permalinks
- Version Compatibility
If none of those work, It would be best if you could copy your live website to your staging area. and send your details in a secure note so that we can investigate your setting without breaking your live site. Please provide the following details
- WordPress Login URL
- Admin level username and password
- FTP Details
You can find the Secure Note button at the bottom of your posts
Thanks
Thank you @prakash_s!
I disabled all the plugins and now cornerstone properly works again.
Now I need to understand which is the one that conflicts!
Thanks!
Hello @andrea5586,
Glad that we were able to help you. Please feel free to open a new thread if you have any more concerns.
Thanks
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