Cornerstone or pro not loading

anyone know what to do when PRO or cornerstone wont load?

Hello @infini,

Thanks for writing to us.

It might be an issue of plugin conflict or a cache issue. I would suggest you troubleshoot with a few of the common issues before we investigate your settings.

  1. Testing For Theme Related Issue
  2. Testing For Plugin Conflict
  3. Theme Update
  4. Child Theme
  5. Css/Js Customization
  6. Increasing Php Memory Limit
  7. Disabling Cache
  8. Disabling Cdn
  9. Permalinks
  10. Version Compatibility

If none of those work, It would be best if you could copy your live website to your staging area. and send your details in a secure note so that we can investigate your setting without breaking your live site. Please provide the following details

  • WordPress Login URL
  • Admin level username and password
  • FTP Details

You can find the Secure Note button at the bottom of your posts

Thanks

duh… okay thank you, we got it!

Hi Vincent,

Great and you’re welcome! If you have any other concerns or clarifications regarding our theme features, feel free to open up a new thread.

Thank you.

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