Cornerstone not working with X for me

Support
#1

Hi,

Super procrastinator here, Cornerstone has not been working for me on X-theme for a very long time. I’ve been able to update via classic editor, but I have a bunch more to update and would love to have Cornerstone available.

I’ve cleared the cache, turned on and off the plugins, I don’t believe I have any custom JavaScript, I’ve added the lines "define( ‘WP_MEMORY_LIMIT’, ‘512M’ );
define( ‘WP_MAX_MEMORY_LIMIT’, ‘512M’ ); to wp.config.php "

Is there anything you can do to help??

Thanks,
Melanie

#2

Hello Melanie,

Thanks for writing to us.

Thanks for writing to us.

To help you with your concerns, we need to check your settings. I would request please share the admin login details meanwhile I would suggest you troubleshoot a few of the common issues before we investigate your settings. Please share your details in a secure note. Please provide the following details

  • WordPress Login URL
  • Admin-level username and password
  • Exact page URL

You can find the Secure Note button at the bottom of your posts

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Thanks