I went to edit a page yesterday and was greeted with the message:
The preview was unresponsive after loading. This is most often related to a plugin conflict or aggressive page cacheing.
Origin URL: https://www.my-url.net
Preview URL: https://www.my-url.net/my-page/
I’m not sure how long I’ve had the issue for as I haven’t attempted to edit any pages in several weeks and due to a busy schedule I haven’t been testing updates on my dev site first.
So far I have:
re saved permalinks, changed saved and reset permalinks, deleted and reinstalled cornerstone, cleared cornerstone cache, confirmed php ini settings for time limit 300 memory limit and max at 512 and deactivated all other plugins.
So far nothing has worked.
I was reading another support post where the staff member was trying to explain cornerstone > custom path. Is this a potential fix and if so, what needs to be added there?
I would love to be able to provide you login credentials but unfortunately HIPAA does not allow me to do so.
Any suggestions would be great!
I’m running the latest versions of both X and cornerstone and haven’t had any issues previously.