Hi, When I try to launch Cornerstone on this website https://look4hair.com/, nothing happens, just a completely gray page. What could be causing this?
Hello @scenaryo,
Thanks for writing to us.
In order to help you with your concerns, we need to check your settings. I would request please share the admin login details meanwhile, I would suggest you troubleshoot a few of the common issues before we investigate your settings. Please share your details in a secure note. Please provide the following details
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Thanks
Hi @prakash_s, I solved the problem by disabling the “minify js” option in my caching plugin; however, I need that option to optimize the front end, so how could I leave it enabled without “blocking” Cornerstone? Can I exclude a .js file? If so, which one?
Thank you
Hello @scenaryo,
You need to exclude all the required JS files which is required to load the page builder.
wp-content/themes/pro/framework/dist/js/site/x.js
wp-content/themes/pro/cornerstone/assets/js/app.react18.7.7.7.js
wp-content/themes/pro/cornerstone/assets/js/app.react18.7.7.7.js
wp-content/themes/pro/cornerstone/assets/js/app/csslint/csslint.build.js
wp-content/themes/pro/cornerstone/assets/js/app/cornerstone-graphql.7.7.7.js
wp-content/themes/pro/cornerstone/assets/js/app/codemirror/xml.js
Hope it helps
Thanks
Hi!
If I put these exclusions in the “minify js” box (first screenshot above), it still doesn’t work. If I put them in the “combine loaded js” box (second screenshot above), everything works fine. Is there a way to enable “minify js” as well?
Hello @scenaryo,
Please note that minification and performance optimization are outside the scope of theme support. If you’d like to enhance your website’s loading speed and overall performance, we recommend our service, Boost. It’s specifically built to provide comprehensive site speed optimization.
Thanks for understanding