Cornerstone Editor loading, but only showing "Content" and NOT working in the editor


Working on a client site and found that when I am attempting to edit a page, which happens to be the homepage I find that the editor stays blank (or shows only the header or footer of the page, no editing can be done on that page. I am able to edit other pages. This page was recreated as recently as two months ago for similar issues. We are unable to update the X Theme or Cornerstone to the latest vote as it will cause the site to delete the home page entirely.

Have some details:


Site URL -
Home URL -

WordPress Environment

Version - 5.4.2
Debug is on - No
Language - en_US
Is Multisite - No
Memory Limit - 6000000M

Web Server Configuration

Software - Apache
PHP Version - 7.2.34
MySQL Version - 5.7.23-23

PHP Configuration

Post Max Size - 64M
Time Limit - 2500s
Max Upload Size - 64M

Active Theme

Name - X – Child Theme
Version - 7.2.3
Folder - //home2/drvijaya/public_html/wp-content/themes/x-child/
Parent Theme Name - X
Parent Theme Version - 7.2.3
Parent Theme Folder - /home2/drvijaya/public_html/wp-content/themes/x
Cornerstone Status - Enabled
Cornerstone Version - 4.2.3

Active Plugins

Must-Use Plugins

  • Endurance Browser Cache 0.4
  • Endurance Page Cache 2.0.5
  • SSO 0.3

Caching Plugins

  • WP Super Cache 1.7.1

Other Plugins

  • Gravity Forms 2.4.20
  • Akismet Anti-Spam 4.1.6
  • Classic Editor 1.6
  • Contact Form 7 5.2.2
  • Cornerstone 4.2.3
  • Gravity Forms AWeber Add-On 2.11
  • Leadpages Connector 2.3.13
  • Redirection 4.8
  • Grow Social by Mediavine 1.18.2
  • Testimonial Rotator 3.0.3
  • UpdraftPlus - Backup/Restore 1.16.29
  • Wordfence Security 7.4.14
  • Yoast SEO 15.1
  • WP Affiliate Platform 5.9.9
  • WP eStore 7.3.6
  • WP Downgrade | Specific Core Version 1.2.2
  • WP eMember v9.0.1
  • WP GDPR Compliance 1.5.5
  • X – Google Analytics 1.0.3

Hello @DrVijaya,

Thanks for writing in! You may have some caching issues. Please clear all your plugin caches and test your site again. It could also be caused by a plugin conflict, amongst other things. Please check out this troubleshooting article here and follow the instructions for the following sections (where appropriate):

Testing for Plugin Conflict
Theme Update
Child Theme
CSS/JS Customization
Disabling Cache
Disabling CDN

If nothing is helping, provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role

To know how to create a secure note, please check this out: How The Forum Works

Best Regards.

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