I use the X Theme on my site under the latest Wordpress version 5.8.2. After updating X to 9.1.4 and Cornerstone to 6.1.4 I cannot edit my Cornerstone content any more. There is only a grey screen with a rotation circle left.
What can I do?
Best regrads
Ulrich
Hello Ulrich,
Thanks for writing in!
Please check out this documentation first:
- https://theme.co/docs/site-appears-broken-after-updates
- https://theme.co/docs/warnings-in-the-builders
The issue could also be caused by a plugin conflict. Please check out the following:
- Testing For Theme Related Issue
- Testing For Plugin Conflict
- Theme Update
- Child Theme
- Increasing Php Memory Limit
- Disabling Cache
- Disabling Cdn
- Permalinks
- Version Compatibility
If none of the above suggestions does not work for you, please provide us access to the site so that we can investigate the issue further. You can create a secure note in your next reply with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site
To know how to create a secure note, please check this out: How The Forum Works
Best Regards.
Thank you for that very competent and fast help! My problems are solved!
Hi Ulrich,
We’re glad that it is now working properly on your end! If you have any other concerns or clarifications regarding our theme features, feel free to open up a new thread.
Thank you.
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