After updating the X Theme and Cornerstone plugin, the content is no longer visible on some pages. I can see the text version of the cornerstone shortcodes in the WordPress dashboard but they are not editable in the cornerstone composer.
I am facing this issue in numerous websites where I use X theme. Please advise how I can fix this issue.
Hello @hkayali,
Thanks for writing in!
Please go to X > Settings > System and hit the “Clear Style Cache” button.
Make sure that you are up to date as well. Our latest versions are:
- X theme
8.2.3 - Cornerstone
5.2.3 - WordPress
5.7 - PHP
7.4
This latest release contains fixes for several issues so be sure to check out the changelog:
After doing the updates, always remember to clear all caches (if you are using WP Rocket, WP SuperCache or W3 Total Cache) when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.
It could also be caused by a plugin conflict, amongst other things. Please check out this troubleshooting article here and follow the instructions for the following sections (where appropriate):
Testing for Plugin Conflict
Child Theme
CSS/JS Customization
Disabling Cache
Disabling CDN
And if nothing is helping, provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site
To know how to create a secure note, please check this out: How The Forum Works
Please let us know how it goes.
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