Hi Themeco,
My ConvertPlus Popup Model blank style content is showing empty/blank only on Chrome. This is not the case on Brave or Safari. Please see the attached screenshot.
Other templates work fine, this is only happening on blank style. The ConvertPlus version is the latest 3.6.2.
I have also tried to copy/paste the source code from Brave to Chrome but that did not work and seems like the content is not saving either.
Thank you
Hello @Stigan,
Thanks for writing in!
Did the issue begin immediately after updating WordPress, the Pro theme, or any plugins? This could be a cache-related problem. Here’s what are the correct initial troubleshooting steps to identify the cause?
We would be happy to double check your site if we can log in. You can create a secure note in your next reply with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
– Confirmation that we can access and make changes to your site
To know how to create a secure note, please check this out: How The Forum Works
Best Regards.
Hi ruenel,
I don’t think so. This happened recently and we have tried clearing cache but issue still persists.
I have added login info to the secure note.
Thank you,
