Content Dock not working properly on X Pro

Support
#1

Hi X,

I am using X pro on the website listed below. There are a couple of issues.

1 it displays on all pages and there is no option to select the pages i want it to display on when editing it
2 you cannot close the content dock. When you click the x for close it just moves to the right slightly but doesn’t disappear?

I see number 1 is the same problem that https://theme.co/apex/forum/t/content-dock-options-not-loading-in-pro/1057 is having but hasnt been answered yet.

#2

Hello,

You can check the latest message from RueNel here: https://theme.co/apex/forum/t/content-dock-options-not-loading-in-pro/1057/4

#3

Hi John, ok great, can you just help me with some css to hide it on this page (link in secure note)

#4

Hello,

I’ve visited your site, but I am not seeing the content dock in this page shared. May you check?

#5

Hi John,

I figured it out thank you :slight_smile:

#6

You’re welcome! :slight_smile:

#7

So how did you do it ?

#8

Hey @sanderbaks,

Thanks for updating this thread! @Craig may not be able to respond to you as of the moment. Are you still experiencing an issue in your site? To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

Meanwhile, you could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Please let us know how it goes.

#9

Hi @sanderbaks,

I used CSS to simply not display it on that particular page. Find the page ID in your pages list, then head over to the customizer and enter the following code:

.page-id-62 .x-content-dock {Display:none}

Obviously with your own page ID (not the 62)

Cheers:)

1 Like
#10

Hey @craig

Thank you for sharing.

Cheers!

#11

Any idea on when the fix will be released?

#12

Hi @craig,

Unfortunately, we can’t promised an ETA. Rest assured that the developers are working on this. Thank you for understanding.

#13

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