Congratulations! Your site is validated. Addons are now unlocked

HI. I’ve activated the license on the staging environment while developing the website Now I’m trying to activate it on the live website. Of course, I revoked it from the staging environment dashboard and from my account too. But after entering the license, I get the message “Congratulations! Your site is validated. Addons are now unlocked.” but the license is not activated.


Can you please help me solve this issue?

Hi @dr_nina,

Thanks for reaching out.

I suggest that you disable all your plugins first and then re-validate your website. Only if doesn’t help, please give us the following information in a Secure Note.

  • WordPress Login URL
  • Admin level username and password

You can find the Secure Note button at the bottom of your posts.

Thank you.

I fixed this issue myself. Thanks for your reply. I have no other questions. You can close the topic. Thank you.

Hi @dr_nina,

We’re glad that you’re able to fix your issue. If you have any other concerns regarding our theme features, feel free to reach us.

Thank you.

Having the same validation issue…Can you assist please.

Also the same, I’ve tried all the above, clearing cache, icongnito, updating theme nothing works

Hi @cderek99,

Your website is now successfully validated.

image

Hope that helps.

Thank you.

Hi @Stigan,

Your website is now successfully validated.

image

Hope that helps.

Thank you.

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