Colors not exported in theme options manager

[dmconsulting]

Hello,

just letting you know that colors are not being exported/ imported correctly when we export theme options from the Theme validation page. I believe this is a bug.
We are making exports and imports inside the same WP Multisite network.

When we import the options, color swatches are imported along with their names, but color values in the swatches are all Transparent.

Importing templates into the new site using these swatches have therefore many INVISIBLE elements.

Hope to hear from you soon.

[ruenel]

Hey Brigham,

Thanks for writing in! Could you please confirm that you have updated to the latest versions?
Our latest versions are:

• Pro theme 4.2.3 or
• X theme 8.2.3
• Cornerstone 5.2.3
• WordPress 5.7
• PHP 7.4

This latest release contains fixes for several issues so be sure to check out the changelog:

• https://theme.co/docs/changelog/pro-4 or
• https://theme.co/docs/changelog/x-8
• https://theme.co/docs/changelog/cornerstone-5

After doing the updates, always remember to clear all caches (if you are using WP Rocket, WP SuperCache or W3 Total Cache) when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

It could also be caused by a plugin conflict, amongst other things. Please check out this troubleshooting article here and follow the instructions for the following sections (where appropriate):

Testing for Plugin Conflict
Theme Update
Child Theme
CSS/JS Customization
Increasing PHP Memory Limit
Disabling Cache
Disabling CDN

Please let us know how it goes.