Child Theme--Wordpress thinks Pro is not installed

Support
#1

I followed the instructions on installing a child theme for pro and I get the following “Broken Themes” error message at the bottom of the themes page.

  • The first screenshot shows the broken theme error message

  • The next screenshot shows Pro theme installed on the appearance|themes page

  • The next is the Pro|validation

  • The final is the style.css content for the child theme

How do I correct this?

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#2

Hi @timdumas,

Thanks for reaching out!

Would you mind sharing your WordPress admin credential so that we can confirm? To do that, please give us the following information in a Secure Note.

  • WordPress Login URL
  • Admin level username and password

You can find the Secure Note button at the bottom of your posts.

secure-note
secure-note1040×250 15.3 KB

Thank you.

#3

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