I am getting this error. The parent theme is missing. Please install the “x” parent theme. I have checked in my cPanel, and the parent theme is named correctly i.e. “x”. Please help.
Thanks for writing in.
In this case, please share us your FTP and Admin credentials so we could your setup closer.
Don’t forget to set it in a secure note.
I am not using FTP. What will you need in that case?
On your Cpanel > File Manage navigate to this directory /wp-content/themes/, make sure that your parent x theme folder is named x, and your x child theme folder is named x-child
Check your parent x theme’s style.css file and make sure that this is what you see on the header.
/* Theme Name: X Theme URI: http://theme.co/x/ Author: Themeco Author URI: http://theme.co/ Description: An immensely powerful and endlessly customizable WordPress theme. Version: 5.1.1 License: GNU General Public License v2.0 License URI: http://www.gnu.org/licenses/gpl-2.0.html Text Domain: __x__ */
Yours might have a different version but that is fine.
Then check your x-child theme’s style.css file and make sure this is the header
/* Theme Name: X – Child Theme Theme URI: http://theme.co/x/ Author: Themeco Author URI: http://theme.co/ Description: Make all of your modifications to X in this child theme. Version: 1.0.0 Template: x */
If that does not work, please provide us admin login and cPanel credentials in a "Secure Note"
Have a nice day,
Just a question, I’ve just dowloaded the theme, and found the x.zip, but there’s no x-child.zip file.
I’d like to know if it’s a mistake, but is not the file and I need it to keep on with the installation.
Thanks so much
x.zip does not contain the x-child.zip. You can download the latest X theme or x.zip from your dashboard here: https://theme.co/apex/dashboard
And you can also download the child theme or x-child.zip from here: https://theme.co/apex/child-themes
You must install the X theme first and then the child theme. You will have to upload both the zip files in Appearance > Themes > Upload. To know more how you can install a theme, please check this codex: https://codex.wordpress.org/Using_Themes#Adding_New_Themes_using_the_Administration_Panels
To install X theme, please see this: https://theme.co/apex/forum/t/setup-theme-installation/54
And to properly install an X child theme, please check this out: https://theme.co/apex/forum/t/setup-how-to-setup-child-themes/57
Hope this helps.