Changing Website Location

[Starmaxtransport]

I changed my website location and tried to activate my X single license on another website because my previous one is no longer using X Theme, but once I click activate after putting in the license, it says Theme Activated but then refreshes and says it’s not active. Is there a fix for this?

[ruenel]

Hello @Starmaxtransport,

Thanks for writing in!

Please check this documentation first:

• https://theme.co/docs/product-validation
• https://theme.co/docs/problems-with-product-validation

If you still encounter validation issues, you may not have set up the theme correctly. Please provide us access to the site so that we can check it. You can create a secure note in your next reply with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site
​

To know how to create a secure note, please check this out: How The Forum Works

Regards.