Changing the websites related to my 2 validation code

[Virtuoso]

Hello,
I have bought 3 codes but 2 websites are no longer active so I cannot revoke them. How do I make the 2 validation codes available again?
The 2 old websites are otbfactory…com and amagaya.com.
Thank you!

[marc_a]

Hi Eliana,

Thanks for reaching out.

You can still move purchased code to your other websites. To do that, in your themeco account, remove the URL location.

After removing the URL location, then unlock your license here.

Hope that helps.

Thank you.

[Virtuoso]

Hello! Not working, unfortunately… I don’t understand why!!

[marc_a]

Hi Eliana,

To better help you with your concerns, please give us the following information in a Secure Note.

• WordPress Login URL
• Admin level username and password

You can find the Secure Note button at the bottom of your posts.

Thank you.

[Virtuoso]

Sure, I will thank you

[marc_a]

Hi Eliana,

Please disable the 2FA for the meantime so that we can check your website without any back and forth.

Hope that helps.

Thank you.

[Virtuoso]

Done, thanks!

[marc_a]

Hi Eliana,

Your website is now fully validated.

Hope that helps, if you have any other questions, feel free to reach us.

Thank you.

[Virtuoso]

Thank you!!!

[prakash_s]

Hi Elina,

Glad to help you.Have a nice day.

Thanks