Changed the stack to Icon and now my portfolio page does not display items

I am using X Theme. I changed my stack from Integrity to Icon and now my very simple portfolio page is not working. There is no title and the four buttons for each of 4 items are blank. This is the page: https:\ezbis.com\supplies-and-forms\

What could cause this?

Hey @ezbis,

Thanks for reaching out!

I check your website and there’s so many JS errors in the console log. That being said, I recommend the following troubleshooting procedures before we investigate the settings.

  1. TESTING FOR THEME RELATED ISSUE
  2. TESTING FOR PLUGIN CONFLICT
  3. THEME UPDATE
  4. CHILD THEME
  5. CSS/JS CUSTOMIZATION
  6. VERSION COMPATIBILITY

Only if none of that helps, please give us the following information in a Secure Note.

  • WordPress Login URL
  • Admin level username and password

You can find the Secure Note button at the bottom of your posts.

Thank you.

Hi @ezbis,

The ICON stack shows the featured image set to each Portfolio item. I have checked all your Portfolio items and there is no featured image set to any of them. I would suggest you set the featured image and check if that resolves the problem.

I have also found an ongoing issue with the Masonry layout which has already been fixed in the upcoming release. I went ahead and added the following code as a temporary solution under Theme Options > JS.

if (window.jQuery.xIsotope) window.jQuery.xIsotope.settings.animationEngine = 'css';

Which will prevent the jQuery errors and restore masonry functionality.

Thanks

Thanks! That did the trick. I added the featured images that were not needed for Integrity. But I am not really happy with the size of the featured images on the portfolio page. I have tried some custom css that has beens suggested by others, but have not found a solution that works for my portfolio page. Can you suggest some custom css to allow me to change the featured image size for the portfolio page?

Hi @ezbis,

It helps, but unfortunately, custom CSS code is beyond the scope of Theme Support. I would suggest you hire a developer who can assist you to do the customization or you can avail of our newly launched service called One, where we answer the questions beyond normal theme support.

Thanks

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