Hi there. After installing the latest Slider Revolution update, my post-based carousel made from the news carousel template went from full-width to only taking up half the page. I can’t figure out how to get it to return to full-width. Any suggestions would be appreciated.
Hi Maria,
Thank you for writing in, your X theme and Cornerstone are updates behind and your Wordpress itself as well. Please update your X theme, Cornerstone, and Wordpress to the latest versions.
Updating WordPress
Updating Your Themes and Plugins
Remember to clear all your caching features (plugin, server-side, CDN, and browser’s cache) after updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.
Let us know how it goes,
Cheers!
Hi Friech,
Thanks for your reply! As far as I can tell, everything is up-to-date. After clearing all of my caches, I’m still having trouble with that carousel slider. All of my other sliders appear to be working fine.
Hello Maria,
I cannot replicate the issue on my browser. I am seeing the carousel slider perfectly.
I can see that you have installed a caching plugin, WP Super Cache. Kindly clear your plugin cache before testing your site. This can cause the changes to not take place on the front end. It will eventually show up when the cache regenerates, but it’s not ideal if you’re looking to see your changes immediately.
If nothing is helping, provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WordPress Admin username / password
To know how to create a secure note, please check this out: https://theme.co/docs/getting-support
Regards.
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