Can't Validate X Theme on Staging Site

[kjroelke]

Hey team,

It was recommended to me to start a new thread so here we are. Same issue as before, new domain. The fix I found and posted about in the aforementioned thread didn’t work this time.

I’ve got a staging site (hosted on Siteground) where my license will not validate. I can still use X theme (which is nice) but don’t want to push a buggy site live.

What should I do here?

[ruenel]

Hello @KJRoelke,

Thanks for updating in! I have checked your licenses and it seems that you have assigned the license code correctly.

See the secure note.

Do you see any errors or warnings when you validate it? To better assist you with your issue, kindly provide us access to your staging site so that we can check your settings and try to validate the theme. Please create a secure note with the following info:
– Link to your staging site
– WP login URL
– WP username
– WP password
– WP Administrator Role
​
To know how to create a secure note, please check this out: How The Forum Works

Best Regards.