Can't validate theme(video included)

Hello, I cannot get my license to validate for my new site I am building. I have the unlimited plan. I have removed the site and added it and it still does the same thing.

Link to screen recording

Hello John,

Thanks for reaching out. You may have location issues when validating:

To better assist you with your issue, kindly provide us access to your site so that we can check your site URL settings. Please create a secure note with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site

To know how to create a secure note, please check this out: How The Forum Works

Best Regards.

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